The Board

Appointed 1 November 2019

Simon's background includes thirty five years in international business to business software. He has been a resident of the United States for 30 years and is currently the Chairman of AIM quoted technology company FADEL Partners Inc. and NED of Hazelcast. Past executive positions include CEO, CFO and corporate development roles, and independent board directorships and advisory roles in a range of US and UK companies, including Surf Control plc, Endace plc, M86 Security and Uberflip.

Appointed 30 September 2016

James founded PCI Pal as an incubated start-up within its former parent group, having identified the opportunity to build a specialist business focused on secure payments for customer communications.
He went on to establish and lead PCI Pal’s sales, marketing and operations functions before relocating to the US to launch the company’s North American business.
In October 2018, James was appointed CEO of the Group, PCI-PAL plc. Since then, he has led the company through a period of significant international growth, overseeing its expansion across key markets, building a market-leading partner ecosystem, and leading a number of highly successful funding rounds.
James has spent his entire career in B2B software and services, with particular experience across the business communications and customer experience (CX) markets.

Appointed 14 October 2024

Ryan has over 20 years finance experience in both public practice and industry, including in the technology sector. He joined PCI Pal from AIM quoted FD Technologies plc where he held a number of senior finance roles over 14 years, most recently as Group Financial Controller, with previous roles including Head of Corporate Finance and CFO of FX (FD Technologies software division). He is a Chartered Accountant, having qualified at EY working in the audit and corporate tax departments.

Appointed 1 July 2025

Andrew has over 30 years experience of leading, growing and reshaping technology, telecommunications and healthcare businesses. These roles have included leadership positions at BT, Capita plc, and Daisy Communications plc in the UK, as well as substantial exposure to international markets including extensive time spent working in the United States at Inktomi Corp and Covad Communications. Most recently Andrew held the role of CEO at KFM, a provider of technology enabled healthcare support services. He is currently a Non-Executive Director and Chair of the Remuneration Committee at Synectics plc, an AIM-listed provider of advanced security and surveillance software solutions.

Appointed 24 March 2022

Carolyn has over 30 years of experience across public and private enterprises. Her current responsibilities include Non-Executive Chair of AIM quoted Medical Diagnostic group Cambridge Nutritional Sciences plc, Non-Executive Director and Audit Committee Chair for AIM quoted global technology business IQGeo plc, and Governor and Finance Committee Member of the College of West Anglia. She is a Fellow of the Chartered Institute of Management Accountants. Previous positions include: CFO of Bango plc, CFO Zinwave, CEO of Isogenica. Carolyn is the Chair of the Audit Committee and a member of the Remuneration Committee.