PCI-PAL PLC, the customer engagement specialist focussed on secure payment solutions, announces that it has received confirmation of its continuing compliance as a Level 1 Service Provider with the Payment Card Industry Data Security Standard (PCI DSS) and the award of a new international contract.

PCI-PAL has achieved compliance to the latest PCI DSS across all services, including its Amazon Web Services ("AWS") virtualised environment.  The AWS platform is capable of delivering PCI-PAL services across all globally available AWS territories, integrating readily to any telephony and payment sytem.  Importantly, the AWS platform gives the ability to regionalise customer data in order to adhere to country-specific data sovereignty rules.

PCI-PAL announces that it has won a new contract for a second deployment of our secure payment services with one of the world's leading outsourcing providers of customer experience management.  This deployment will protect the European transactions of one of their customers based in Germany.

With trading in the current year continuing in line with previously reported growth, a number of good contract wins, high client retention, a strong sales pipeline and good visibility from recurring and other contracted client commitments, the Board remains confident in the prospects of the Group for further positive developments.

Commenting on the technological milestone and the new contract award, William Catchpole, Chief Executive Officer of PCI-PAL, said:

"The recertification of our cloud services to Level 1 PCI DSS is a major achievement confirming our internationally scalable and secure services. 

"We are witnessing demand from clients for both our service flexibility and our ability to deliver across diverse geographies.  Our technology meets their needs, as evidenced by the contract award announced today, under which we are delivering our services across multiple territories and meeting the specific data-protection legislative requirements of each location.

"These items and the ongoing pattern of strong trading give us good grounds to be confident about the Group's prospects." 


For further details, please contact:


William Catchpole - Chief Executive Officer
William Good - Chief Financial Officer

Via Walbrook PR

N+1 Singer (Nominated Adviser & Broker)

Aubrey Powell / James White

+44 20 7496 3000

Walbrook PR

Tom Cooper / Paul Vann

+44 (0) 20 7933 8780

+44 (0) 797 122 1972 [email protected]


This announcement is released by PCI-PAL PLC and contains inside information for the purposes of Article 7 of the Market Abuse Regulation (EU) 596/2014 ("MAR"), encompassing information relating to the confirmation as a Level 1 Service Provider under PCI DSS and information relating to a new client contract.  The inside information is disclosed in accordance with the Company's obligations under Article 17 of MAR.

For the purposes of MAR and Article 2 of Commission Implementing Regulation (EU) 2016/1055, this announcement is being made on behalf of the Company by William Catchpole, Chief Executive, and William Good, Chief Financial Officer.



PCI-PAL is a Payment Card Industry-Data Security Standard Level 1 certified supplier of contact centre payment solutions and services enabling organisations to take customer payments securely, to store customer data safely, in particular credit card data, and to de-risk their business from the threat of data loss and cybercrime. 

PCI-PAL solutions are currently used in more than 70 organisations, many of which are global businesses in the retail, services, and utilities sectors, utilising PCI-PAL technology to ensure they meet industry rules and regulations governing customer data protection.

In May 2018, the new General Data Protection Regulations come into force across the EU. Material data breaches can now lead to fines of up to 4% of an offending organisation's worldwide turnover.   This, together with the PCI regulations, means that all organisations who take contact centre payments need to carefully monitor and control their PCI and data compliance.

The shares of PCI-PAL PLC and its predecessor have been admitted to trading on the AIM market of the London Stock Exchange since September 2000.

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