PCI-PAL PLC (AIM: PCIP), PCI Pal, the secure payments provider to contact centres, is pleased to announce the creation of the key role of Chief Information Security Officer (CISO) and, additionally, the appointment of a new Chief Technology Officer (CTO).

Effective today, Geoff Forsyth, a director of the Company, has taken up the new role of CISO. This important role is dedicated to maintaining the Group's existing information security strategy and standards to protect our customers' data as we expand our operations globally and increasingly work with enterprise-sized channel partners.   PCI DSS certification, information regulatory compliance, risk management and other relevant data security requirements are at the core of our organisation and this position reinforces our commitment to ensuring data security and global regulatory compliance, now and in the future.

To date, Geoff has been the Group's CTO and the key architect of PCI Pal's compliance and security practices.  Following this change in role, effective today, the Group is pleased to announce that Hugh James, who is currently Head of Engineering, has been appointed as CTO, a non-board position.

Based in the UK, Hugh brings a wealth of experience specific to DevOps and telephony for software services operating in Cloud environments. In addition to his PCI experience, his prior time at industry players such as NewVoiceMedia is highly relevant as we scale our services globally.  As CTO, Hugh will be responsible for the Group's strategy in the commercial deployment of all our technology skills and assets, and the integration of PCI Pal Cloud technology into our channel partners' products.


Commenting on the appointments, James Barham, Chief Executive Officer said:

"PCI Pal's mission is to safeguard reputation and trust. The management of Information Security is therefore vital to our ability to achieve this, and I am extremely pleased that we are now able to allow Geoff to focus all his energy and skill on this key area. As PCI compliance and related regulatory enforcement of data security increasingly captures board-level attention, Geoff's deep experience will also help the Company to expand its industry prominence as a thought-leader in the field."

Barham added, "I am equally pleased that Hugh has agreed to pick up the baton from Geoff in the role of CTO in leading the next phase of development of our world class cloud technology. Hugh's strong mix of both relevant technology and contact center industry specific experience will be of significant benefit to our global partners, as we strive to be the preferred solution provider that technology vendors globally turn to for achieving PCI compliance for payments by phone."


For further information, please contact:


Via Walbrook PR

James Barham - Chief Executive Officer

William Good - Chief Financial Officer



finnCap (Nominated Adviser and Broker)

+44 (0) 20 7227 0500

Geoff Nash / Marc Milmo / Simon Hicks (Corporate Finance)

Richard Chambers (Corporate Broking)



Walbrook PR

+44 (0) 20 7933 8780

Tom Cooper/Paul Vann

+44 (0) 797 122 1972


[email protected]

About PCI Pal:

PCI Pal is a specialist provider of secure payment solutions for contact centres and businesses taking Cardholder Not Present (CNP) payments.   PCI Pal's globally accessible cloud platform empowers organisations to take payments securely without bringing their environments into scope of PCI DSS and other card payment data security rules and regulations.

With the entire product portfolio served from PCI Pal's cloud environment, integrations with existing telephony, payment, and desktop environments are light-touch, ensuring no degradation of service while achieving security and compliance.

PCI Pal has offices in London, Ipswich (UK) and Charlotte NC (USA). For more information visit www.pcipal.com or follow the team on Twitter:  https://twitter.com/PCIPAL

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