IPPLUS PLC (AIM: IPP), the Ipswich based services company covering call centre services, call centre software,  disaster recovery, telephony and payment card industry (PCI) compliant solutions, announces the following trading update for the financial year ended 30 June 2016.

The Board is pleased to report that the Group has experienced better top-line trading and will report improved revenue and a modest profit before tax for the full year.

The full year result reflects a strong performance by the Ansaback division (incorporating PCI-PAL), which continued to perform in line with the Board's expectations, with growth in both revenue and new contract wins. Ansaback benefited from a substantial new call centre contract, whilst PCI-PAL, the secure payment technology business, benefited from a number of significant contracts awarded including a major pan-European fitness chain, a market leader in the European gaming sector, a leading national online estate agency, a global retail fashion brand and, most recently, a global furniture brand. Comparing July 2016 with January 2016, PCI-PAL has seen a 46% increase in transaction volumes.  The performance of Ansaback and PCI-PAL was, however, partially offset by a weaker than expected performance from CallScripter, the Group's software division. 

The Group's cash position at 30 June 2016 amounted to approximately £0.9 million.

Commenting for IPPLUS, Chief Executive Officer, William Catchpole said:

"It has been an excellent year for our PCI solution and its sales pipeline is extremely encouraging.  Similarly our call centre business performed well. The Group has good recurring revenue and an adequate capital position. The current year has started well, with PCI-PAL in particular securing several significant wins from high profile national branded businesses.  We expect to see a continuing strong rise in transaction volumes processed through PCI-PAL. The Board remains confident of good prospects ahead for the businesses."

IPPlus will confirm in September the expected publication date of its preliminary results for the year ended 30 June 2016.

This announcement contains inside information for the purposes of Article 7 of Regulation 596/2014 (MAR).


The Payment Card Industry Data Security Standard (PCI DSS) is a proprietary information security standard for organisations that handle branded credit cards from the major card schemes including Visa, MasterCard, American Express, Discover, and JCB.


For further details, please contact:


IPPlus plc

William Catchpole - Chief Executive Officer

Stuart Gordon - Chief Financial Officer


+44 (0) 844 544 6800

N+1 Singer (Nomad & Broker)

Aubrey Powell / Lauren Kettle


+44 (0) 20 7496 3000

 About IPPlus plc:

The Group has two principal businesses namely Ansaback, which includes PCI-PAL, and CallScripter.

Ansaback is a 24 hours a day, seven days a week bureau telephony service providing overflow and out-of-hours call handling, emergency cover, dedicated phone resources, as well as disaster recovery lines and facilities, and other ancillary telecommunication services.

PCI-PAL is a hosted, Level 1 compliant, secure credit card payment handling solution designed to minimise fraud by preventing credit card data being stored at a client's premises. PCI-PAL also handles the telephony services arm of Ansaback and provides a range of network-level interactive call services including non-geographic, low call and Freephone telephone facilities as well as cloud contact centres.

CallScripter is an enhanced customer interaction management (CIM) software suite specifically developed for contact centres, telesales and telemarketing operations. UK and international clients gain major benefits by introducing CallScripter's dynamic scripting environment into their organisation as the software facilitates the rapid set-up, handling and reporting of sophisticated inbound, outbound and e-mail campaigns.  International delivery is handled through multi-channel partners.

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