International Contract Award

PCI-PAL PLC, the customer engagement specialist focussed on secure payment solutions, announces a new major reseller contract with a multi-award winning, UK head-quartered, global leader in the cloud-enabled contact centre space with operations in the UK, US, and Australia. 

PCI-PAL won this contract through a competitive tender against its major competitors.  The reseller will integrate with the Amazon Web Services ("AWS") platform, as it is rolled out across the world, in order to provide its clients with live agent and interactive voice response ("IVR") secure payment services, supported by PCI-PAL's operational teams.

Commenting on the latest international contract award, William Catchpole, Chief Executive Officer of PCI-PAL, said:

"It is notable that this client is being supported across multiple locations via our AWS platform.  This technology gives us compliance with country-specific data sovereignty rules with ready integration into any telephony and payment system across a wide range of locations.

"This degree of service and roll-out flexibility is now expected by our clients and acts as a considerable competitive advantage for PCI-PAL in its target markets."

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This announcement is released by PCI-PAL PLC and contains inside information for the purposes of Article 7 of the Market Abuse Regulation (EU) 596/2014 ("MAR"), encompassing information relating to  a new reseller contract.  The inside information is disclosed in accordance with the Company's obligations under Article 17 of MAR.

For the purposes of MAR and Article 2 of Commission Implementing Regulation (EU) 2016/1055, this announcement is being made on behalf of the Company by William Catchpole, Chief Executive, and William Good, Chief Financial Officer.

About PCI-PAL PLC:

PCI-PAL is a Payment Card Industry-Data Security Standard Level 1 certified supplier of contact centre payment solutions and services enabling organisations to take customer payments securely, to store customer data safely, in particular credit card data, and to de-risk their business from the threat of data loss and cybercrime. 

PCI-PAL solutions are currently used in more than 70 organisations, many of which are global businesses in the retail, services, and utilities sectors, utilising PCI-PAL technology to ensure they meet industry rules and regulations governing customer data protection.

In May 2018, the new General Data Protection Regulations come into force across the EU. Material data breaches can now lead to fines of up to 4% of an offending organisation's worldwide turnover.   This, together with the PCI regulations, means that all organisations who take contact centre payments need to carefully monitor and control their PCI and data compliance.

The shares of PCI-PAL PLC and its predecessor have been admitted to trading on the AIM market of the London Stock Exchange since September 2000.