PCI-PAL PLC (AIM: PCIP), the global cloud provider of secure payment solutions for business communications, is pleased to announce a trading update for the year ended 30 June 2021.

After a strong year of trading, PCI Pal expects to announce revenues of approximately £7.3 million1, a substantial increase of 66% on the prior year (2020: £4.4 million), and an adjusted pre tax loss marginally better than current expectations2.   

The year on year revenue growth continues to be driven by the Group's excellent progress in increasing the aggregate value of the Total Annual Contract Value3 ("TACV") of contracts signed to date.  TACV is a leading indicator and key metric of the Group's future recurring revenue and has grown significantly year on year with a 41% increase to £9.5 million (2020: £6.7 million) as at 30 June 2021. 

The number of new customer contracts signed in the period has increased by almost twice the prior year to 195 new contracts (2020: 100), illustrating the strength of the Group's pureplay focus on secure payments, sold predominantly through its reseller channel partners, and all provided through its AWS global cloud platform.  The recurring Annual Contract Value4 ("ACV") of all of the new contracts signed in the period was £3.1 million, a 19% increase on a strong prior year comparator (2020: £2.6 million).

Throughout the period, the Company has continued to achieve high customer retention rates, with net retention exceeding 100% as a result of upsell demand from existing customers. 

The strong trading performance and successful equity placing of £5.5m in April 2021 allowed the Group to fully repay its outstanding debt ahead of schedule in June 2021, resulting in a net cash position at the period end of £7.5 million (30 June 2020: £3.0 million).


Commenting on trading in the year and prospects, James Barham, Chief Executive Officer of PCI Pal, said:

"We have had an excellent year despite the challenges of the pandemic, making continued positive progress against our stated strategic objectives to be the global market leader in cloud technology in our space; to achieve scale selling through best-in-class reseller partners; and to provide our services globally in the Cloud without the need for on-premise hardware.

"By pursuing these objectives, we have been well positioned to meet growing customer and partner demand for cloud solutions, further justifying our chosen strategy and allowing us to capitalise on what has been a challenging time for many of our competitors.

"We start the new financial year in a strong position.  With our TACV accumulated to £9.5 million, we already have high visibility towards the market forecast revenues for FY22 of £10.4 million."



1 The £7.3 million expected revenue is subject to audit confirmation.  

2 Current market expectations for FY21 revenues is £7.0 million and an adjusted pre-tax loss of £3.6 million.

TACV is the total expected annual recurring revenue from all contracted customers, whether invoiced and included in deferred revenue or still to be deployed and/or invoiced.

ACV is the contracted annual recurring licence revenue component of the contract.



For further information, please contact:


Via Walbrook PR

James Barham - Chief Executive Officer

William Good - Chief Financial Officer



finnCap (Nominated Adviser and Broker)

+44 (0) 20 7227 0500

Marc Milmo/Simon Hicks (Corporate Finance)

Richard Chambers (Corporate Broking)



Walbrook PR

+44 (0) 20 7933 8780

Tom Cooper/Nick Rome

+44 (0) 797 122 1972


[email protected]


About PCI Pal:

PCI Pal is a leading provider of Software-as-a-Service ("SaaS") solutions that empower companies to take payments from their customers securely, adhere to strict industry governance, and remove their business from the significant risks posed by non-compliance and data loss.  Our products secure payments and data in any business communications environment including voice, chat, social, email, and contact centre.  We are integrated to, and resold by, some of the worlds' leading business communications vendors, as well as major payment service providers. 

The entirety of our product-base is available from our global cloud platform hosted in Amazon Web Services ("AWS"), with regional instances across EMEA, North America, and ANZ. 

For more information visit www.pcipal.com or follow the team on Linkedin: https://www.linkedin.com/company/pci-pal/


This announcement contains inside information for the purposes of Article 7 of Regulation 596/2014.

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